If you’re unable to launch PUBG, join a multiplayer lobby, or load into a match, chances are you aren’t alone. Commonly reported in online games, server hiccups are usually the culprit behind such issues.
PUBG is a popular online battle royale shooter with a significant player base. While Krafton is vigilant about server issues, maintaining large-scale systems to support multiplayer gaming across several regions isn’t easy. Bugs or other hiccups may creep in to disrupt the net code, causing unknown launch errors or crashes.
If you can’t get your daily dose of battle royale because random errors are crashing you out of PUBG and you suspect it’s a server issue, here’s how you can confirm.
How to check PUBG server status and ongoing outages
While Krafton doesn’t host a website displaying all the information you need about the current server status, you can keep an eye on the official X (formerly Twitter) handle of PUBG: Battlegrounds for all the updates you need.
Krafton usually takes down the servers for maintenance before deploying a patch for bugs and other issues, so if you’ve been unable to launch PUBG or queue into a match, it’s likely because of an intended outage. You can check if the servers are down on the PUBG: Battleground’s official support page on X. The developer usually mentions how long the servers will be down so that you can plan around it. The page also provides updates for bugs the developer has acknowledged and is working on currently, so if you play a lot of PUBG, I’d suggest bookmarking it to your browser.
Sometimes, server issues may crop up due to bugs, causing an unintentional outage. If Krafton hasn’t scheduled any maintenance for a patch later, it’s likely a server bug causing you all the errors. To confirm this, you can try the following steps:
- Check if your friends in the same region can log in and play the game. If not, it’s likely an unintentional server outage and requires the developer’s attention. If you’re the only one affected by the issue, the problem might be on your side.
- As basic as it sounds, try restarting your PC. It refreshes your system and may eliminate an unknown trigger causing the hiccup.
- Check if your internet connection is working fine. Restart your router and modem, or try connecting directly to ethernet for stability. For better ping, you can try switching to a better gaming-friendly DNS. Additionally, make sure you aren’t connected to a VPN.
- Try disabling your system’s anti-virus, whether it’s Windows Defender or a third-party app, and check if it lets you launch PUBG. Anti-virus applications are known to be notorious when it comes to launch errors in online video games. If the anti-virus program on your system seems to be the trigger, we recommend letting Krafton know through a bug report.
If you still can’t connect to PUBG’s servers, the next best thing you can do is submit a support ticket for Krafton to investigate.